seller policy

Seller Policy – Almadah Store
1. Definitions
"Almadah" or "The Store": refers to the website www.almadah.com, owned by Raml Abhur for Building Materials, Commercial Registration No. 4030531916 in the Kingdom of Saudi Arabia.
"User" or "You": any person who uses the store in any way, whether by browsing, registering, buying, or selling.
"Seller": any individual or entity that lists products for sale on the store in accordance with this policy.
"Customer": any person who purchases products from sellers via the store.
"Products": all goods listed for sale on the store, such as electrical tools, construction materials, plumbing, décor, cleaning supplies, gardening, etc.
"Order": the collection of products ordered by the customer, paid for, and shipped according to the approved payment policy.
"Agreement": includes this policy, terms and conditions, privacy policy, and other sales and purchase policies.
"Regulations": laws applicable within the Kingdom of Saudi Arabia.

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2. Seller Terms and Guarantees
The seller is responsible for the legality and licensing of their commercial activity according to applicable regulations.
By listing products, the seller agrees to all terms of this agreement.
The seller must have legal rights to sell the product.
The seller commits to providing accurate information and clear images of the products.
Misleading or false advertising is strictly prohibited.
Products must be original and of high quality.
Listing products that are not available is prohibited.
The seller must respond promptly to customer inquiries.
For deliveries, the seller must deliver within the agreed timeframe.
The seller guarantees that the products are free of any third-party rights or legal claims.
The seller bears full responsibility for the product’s quality and safety.
Products must be fit for use and match the descriptions.
The seller is liable for any damages caused to the customer.
The store acts as a mediator only and bears no responsibility for seller shortcomings.
Contacting customers outside the store’s system is prohibited.
The platform reserves the right to share seller data with official authorities upon request.

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3. Product Policy
Products must be legal and licensed.
Listings must include product data, seller information, and contact methods.
Usage instructions, specifications, and risk warnings must be clearly stated.
Displaying counterfeit, prohibited, or dangerous products is forbidden.
The seller is legally responsible for any violations related to the products.

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4. Pricing
The seller sets the prices, which must comply with regulations.
Prices on the store must be the lowest compared to any other platform.
The store is not responsible for price differences.
Approval from the Ministry of Commerce is required before offering discounts or promotions.

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5. Commission Policy
The store’s commission is 10% of the product price.
Payments due to the seller are transferred within 14 days of order delivery.
The store may adjust the commission percentage at any time with prior notice to the seller.